FREQUENTLY ASKED QUESTIONS
Global Alliance ofrece un Servicio Integral en Transportes y Mudanzas.
FAQs
When is the best time for me to move?
Try to avoid summer period, end and beginning or between month, winter holidays, end of the year, mostly this are the heaviest demands periods for equipments and personnel staff. However, you are the customer and you choose the move date and what is most convenient for your demand. There are three factors that involve your decision • Moving must be immediately, • Kids school transferring • Separate the family in term while the move is under way
What determines the rates and charges?
The amount of services you willing to take is what determines the quote charges, the service will go according the following: Full household items and personnel effects packaging, additional services you require as furniture disassembly, packing or extra including loading and unloading items, pianos cares, vehicle transportation Additional crew for extra loading not quoted.
Can I pack my own thing like china, crystal or glass dishes?
Most customers prefer to handle there own household possessions and fragile items packed by a professionally company, however if you want to do this by yourself, it is a very important decision you take by your own hands, remember that the basic principles of good packing must include wrapping the items individually with plenty cushioning making sure that it is firm. And you also must know that insurance doesn't cover any damage cause by clients packing.
What do I do with my value thing like jewelry and other valuable thing?
Extraordinary value items such as jewelry, money, fine art, antiques, can be pack safety and be notify to us on the moving date, or handled personally by your own in a save condition, if is included on the packing list this have to be inform only to our supervisor or our headquarter here at Global Alliance international Movers.
How can I get an estimate for moving?
To estimate the quantity of your household effects we recommend you to coordinate a free visit with us, contact us this will help you get a more accurate estimate of the items that your taking overseas , you can also call us at 56-2-2756 6738, and the expert assistant person in charge will give you a full information about what to do.
Do you charge extra for big items like pianos?
Global Alliance International Movers, do charge you extra for heavy furniture like pianos or furniture in any condition, this special item are charge the same way as any other regular move.
What is that you really charge me in the quote the estimate or will it be more?
We will quote you based on the information you give us previously as an accurate, the charge will be within the quote.
Do I have to tip the movers?
This type of reward is not required and expected, however it means that the job has been well done, don't feel obligated to give a tip to the crew, you are already paying for an excellent service.
Do you recommend us to left items inside furniture like clothes during the move?
No, we do not recommend living thing inside furniture as it is heavy to manage and dangerous provoking damage in the transportation, limits wear and tears to your furniture, in other terms it makes furniture lighter and easier to move